- Appointment Policy: All appointments must be scheduled in advance to ensure availability and efficient service delivery.
- Cancellation Policy: A minimum notice period is required for appointment cancellations. Late cancellations may incur a fee.
- No-Show Policy: Missed appointments without prior notice may result in a charge or pre-payment for future bookings.
- Service Guarantee: We strive to provide high-quality services, and if you're unsatisfied, we offer a complimentary redo within a specified timeframe.
- Hygiene and Safety: Strict hygiene measures are followed to ensure a safe environment. Clients with contagious conditions may be asked to reschedule.
- Patch Test: Certain treatments require a patch test prior to the service to prevent adverse reactions.
- Consultation: Clients are advised to disclose any medical conditions, allergies, or sensitivities during the consultation to ensure appropriate service recommendations.
- Late Arrival: Late arrivals may result in a shortened service duration to avoid inconvenience for other clients.
- Payment: Payment is due after services are rendered. We accept various payment methods, and gratuity is appreciated.
- Privacy: Client information and records are kept confidential as per privacy laws and regulations.